Terms & Conditions

RUBYRUIN.com Ticket Purchase Terms & Conditions of Sale

Any ticket issued is subject to the following conditions and may be revoked by the issuer, proprietor of the venue and/or organiser of the event for breach of any of the specified conditions. RUBYRUIN.com may change or amend these Terms & Conditions of Sale at any time.

Your ticket

Your ticket will be emailed to you on confirmation of payment, you can either print your ticket or retain it on your phone to access the event. If payment is made via PayPal / CreditCard the ticket will be emailed instantly, if payment is made via DirectDebit the ticket will be emailed upon receipt of the ticket price into the relevant bank account.

Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, the Promoter may refuse entry to all ticket holders presenting tickets with this code.

When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

All ticket prices are shown in NZ Dollars and include GST where applicable.

Postponements, cancellations & refunds

Tickets cannot be refunded, exchanged or cancelled once issued except in accordance with the applicable laws of New Zealand.

In the event of a cancellation, the purchase will be refunded directly to the credit card used for the original purchase. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting RUBYRUIN.com prior to the replacement date for the postponed show.

Purchase from unauthorised sources

Tickets sold on RUBYRUIN.com are not available elsewhere. Do not purchase tickets from any source other than RUBYRUIN.com. Tickets purchased from any other source may be unauthorised copies and may be refused admittance to the event.

Changes in program

RUBYRUIN.com reserves the right to withdraw, replace, add or substitute artists or performers without notice.

Recording / audiotaping events

Cameras and video recorders, audiotape recorders and other types of recording devices may be prohibited at the event.

Refusal of admission or ejection for objectionable behaviour

RUBYRUIN.com or venue reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behaviour does not comply with the rules and regulations set forth by the venue and/or Promoter.


RUBYRUIN.com do not share your personal information. If you choose to register, you will be required to choose a username, and provide some details including your email address. Your email address is never displayed to anyone on the site. Your email address may be displayed in emails if you use RUBYRUIN.com to connect with other people, like when sending friend invites. Other personal details will only be displayed if you fill them in – the nature of social networking websites means your details will be visible to others – but only the details you choose to supply. If you want to change or remove your information from RUBYRUIN.com (if you have registered) you can do so at any time by accessing your account info. Information will be updated immediately.